Glossary

What Ping Calls Things

A quick map from the words users often search for to the product terms used in Ping.

Users say Ping calls it

tasks, to-dos, action steps

action items

summary, recap, executive notes, bottom line

Notes, Executive Summary, Bottom Line, and Detailed Notes

tag a meeting to a client, share with a client

tagging and sharing are separate actions

the bot, notetaker, assistant

Ping or notetaker

transcript, meaning text or recording

transcript and recording are separate artifacts

full seat, plan name

seat type and plan are separate settings

memory, remember yesterday's chat

chat sessions, working memory, and contact memory

Revenue Finder

Revenue Intelligence