The AI email assistant that handles your inbox before you open it
Start the day with a sorted inbox, replies drafted in your voice, and the full client context behind every message.
Outlook and 
Gmail Hi Dana, yes, we'll file your extension today and send the estimated payment voucher by Friday. Nothing needed on your end until we finalize the return...
Getting started
Up and running before your coffee's cold
- 1
Connect your inbox
One click with Gmail or Outlook. No setup, no IT ticket, nothing to configure.
Connect
- 2
Ping learns your voice
Ping analyzes six months of email to learn how you write, so that drafts sound like you.
Learning your voice - 3
Start getting time back
Open your inbox to sorted mail and replies already drafted, ready to send.
Re: 2025 tax extension Draft ready Send
We sort your inbox
Ping reads every message the moment it lands and files it by what it needs from you, so the client waiting on a reply never gets buried under newsletters and receipts.
- Flags what needs a response, today
- Separates real client work from noise
- Surfaces the urgent thread before it slips
Hi Marcus, good catch. I've updated the depreciation schedule and re-run the projection. The numbers hold. I'll route the revised financial statements over this afternoon...
We reply in your voice
For any email that needs a response, Ping writes a ready-to-send draft using your past replies and the client's full history, so it sounds like you and gets the details right. Review, tweak if you want, and send.
- Matches your tone from real past emails
- Pulls context from the whole relationship
- You stay in control, nothing sends itself
We answer the way your firm does
Upload your firm's FAQs and policies, and Ping learns everything it needs to know about how your firm actually answers clients. Every draft is grounded in your own guidance, so replies match what your firm already says, accurate and on-message.
- Upload your firm's FAQs and policies
- Drafts grounded in your firm's real answers
- Consistent, on-message replies across the team
- Engagement & pricing FAQ How we scope and price new work
- Filing deadlines & policies What we tell clients about timing
- Onboarding checklist Documents we request up front
Email Assistant FAQs
Yes. Ping learns your tone and drafts replies that sound like you, so you can review and send in seconds instead of writing from scratch.
Ping draws on Client Intelligence, the full history of meetings, emails, and decisions for that client, so every draft reflects the real relationship, not just the last message.
No. Ping prepares triage and drafts; you stay in control and send when you're ready.
Yes. It connects to Gmail and Outlook in one click, with no IT setup.
About a minute. Connect your inbox and Ping starts organizing and drafting right away.
Yes. Ping analyzes the last 6 months of your email history to learn how you write so drafts sound like you.
Yes. Each person gets drafts in their own voice while the firm shares client context.
Yes. It surfaces time-sensitive threads so nothing important slips.