Availability may depend on your Ping plan or beta access.

Ping Mobile lets existing Ping users record an in-person meeting on an iPhone and use Ask Ping away from a computer.

During beta, installation access may be limited. Use the native Ping Mobile app for the steps below. Adding the Ping website to an iPhone Home Screen creates a web shortcut and is a different experience. See How to Add Ping as an App on Your Phone for that setup.

Sign in

  1. Open Ping Mobile.
  2. Select Sign in.
  3. Complete sign-in in the browser.
  4. Return to Ping Mobile when prompted.

The app opens to the Record tab after sign-in.

Record an in-person meeting

Before recording, make sure everyone in the room knows the meeting is being recorded.

  1. Open Record.
  2. Select the record button.
  3. Allow microphone access when prompted.
  4. Use Pause or Resume as needed.
  5. Select Finish when the meeting ends.

Recording continues when the iPhone screen locks. You can also open Ask Ping while an active recording continues.

Review and send the recording

After you finish:

  1. Play the saved audio to review it.
  2. Select Send to Ping to upload it, or discard it if you do not want to keep it.
  3. Keep a network connection while the upload begins.

Ping preserves a stopped recording until you upload or discard it. Interrupted uploads resume from the last completed part.

After upload, Ping starts processing the recording. The completed meeting appears in Ping with an automatic title based on the recording date and time.

Recover an interrupted recording

If iOS or the app interrupts an active recording, Ping attempts to recover the audio.

When the app shows a recovered recording:

  1. Play the audio.
  2. Confirm it contains the expected meeting.
  3. Send it to Ping or discard it.

Use Ask Ping

  1. Select the Ask Ping tab.
  2. Ask a question about your meetings, clients, or emails.
  3. Wait while Ping searches and streams the response.
  4. Stop the response if you no longer need it, or retry after a recoverable error.

Select History to reopen an earlier conversation. Select New conversation to start a clean chat.

You can delete a conversation from History. Deleting removes it from Ask Ping.

If microphone access is denied

Open iPhone Settings, find Ping, and enable Microphone access. Return to Ping Mobile and start the recording again.