Understanding Seat Types in Ping

How Ping Seat Types Work

Ping has two seat types so you can give the right level of access to each person on your team:

• Full seats
• Lite seats

For current pricing by tier, see:

https://www.pingassistant.com/pricing

Full seats

Full seats are for team members who actively use Ping day to day.

Full seat users can:

• Actively build and update client profiles
• Contribute to client memory and intelligence
• Have Ping attend and record meetings
• Connect their email
• Connect their calendar

Full seat pricing depends on your plan tier. For the latest pricing, visit:

https://www.pingassistant.com/pricing

Lite seats

Lite seats are for users who need visibility into information, but don’t actively contribute recordings or generate AI outputs.

Lite seat users:

• Cannot contribute to client memory, client intelligence, or client profiles
• Cannot have Ping attend or record meetings
• Cannot connect their email
• Cannot connect their calendar

Lite seats are ideal for team members who need access to information without generating or managing AI outputs.